I want to clone this family. It's the best story I've heard about dealing with the public in EONS.(Bookstore | Fort Worth, TX, USA)(A sharply-dressed man comes to the counter with a woman of his age and a 5-year-old kid walking near them.)
Me: “Can I help you, sir?”Man: “Yes, can you tell the price of those books, please?”(He hands me a list, and I use it to calculate the total price of the books in question.)Me: “Okay, the total comes to $242.14.”Man: “Alright. Do you take debit cards?”Me: “Excuse me?”Man: “Ten years ago, when I was a teen, we stole those books in your shop with my wife here as a student prank. Now that we both have a good job, we want to show my kid that you must fix your errors in life.”(I stayed speechless for a good minute before taking his payment. If there’s a “Customer of the Month” award, this family takes the cake!)
Tuesday, June 12, 2012
Stunning!
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